Shipping policy
Last updated: October 25, 2026
Thank you for shopping with Luv My Pets. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Processing times vary by product. Contact support@luvmypets.net for processing and delivery information before ordering.
Orders placed after noon or on weekends and holidays may begin processing the next business day.
Tracking is provided for all orders.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
We offer free standard shipping on all orders within the United States. Shipping costs are included in our product prices.
Order Tracking
Tracking information is provided once your order ships. Please note tracking information may take time to update after you receive it.
Shipping destinations
We ship only within the United States.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at support@luvmypets.net or use the contact details in our contact information policy.
